Privacy Policy for Coaching by Katie

Effective Date: 21.01.2025

At Coaching by Katie ("we," "our," or "us"), accessible from https://coachingbykatie.co.uk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Instagram Handle

This information is collected when you complete our contact form to sign up for a consultation call or engage with our coaching services.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide consultation calls.

  • Deliver personalised coaching services.

  • Communicate with you about updates, services, or relevant information.

  • Maintain records for administrative and legal purposes.

We do not use your information for marketing purposes without your explicit consent.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: You provide clear consent when submitting your information through our contact form.

  • Contract: Processing is necessary to provide the services you have requested.

4. How We Store and Protect Your Information

We are committed to safeguarding your personal data. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Your data is securely stored and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights Under GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal requirements.

  • Restriction: Request restriction of processing under certain circumstances.

  • Data Portability: Receive a copy of your data in a structured, commonly used format.

  • Objection: Object to the processing of your personal data in specific cases.

To exercise your rights, please contact us using the information in Section 7.

6. Third-Party Services

We do not share your personal information with third-party services.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

  • Email: katie@coachingbykatie.co.uk

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Complaints

If you believe your data has been processed unfairly or unlawfully, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). Visit https://ico.org.uk for more information.

Thank you for trusting Coaching by Katie with your personal information.